Demand Fundamentals
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Demand Technicals
Company Profile
salesforce.com, inc. provides customer and collaboration relationship management (CRM) services to various businesses and industries worldwide. It also offers a technology platform for customers and developers to build and run business applications. The company's Salesforce CRM services enable customers and subscribers to record, store, analyze, share, and act upon business data, and to help businesses manage customer accounts, track sales leads, evaluate marketing campaigns, and provide post-sales service. It markets sales force automation features of its application services under the Sales Cloud brand name- and customer service and support automation features under the Service Cloud brand name. The company also provides various collaboration cloud products, such as Chatter, Chatter Plus, Chatter Mobile, Chatter Free, and Chatter.com that provide a private and secure corporate social network for companies of various sizes. In addition, it markets Force.com, a cloud computing platform under the Custom Cloud brand name that enables customers and developers to build complementary applications- and AppExchange, an online directory that provides customers to browse, test-drive, share, and install applications developed on Force.com platform. Further, the company offers professional services comprising consulting, implementation, and training services. salesforce.com, inc. markets its services primarily through its direct sales, and referral and indirect sales. The company was founded in 1999 and is based in San Francisco, California.
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