Demand Fundamentals
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Demand Technicals
Company Profile
CSG Systems International, Inc. provides outsourced customer care and billing solutions primarily to the cable and direct broadcast satellite industry in North America. It offers Advanced Convergent Platform, a customer care and billing solution, and related services and software products. The company's products and services enable and automate various aspects of a service provider's customer interactions, ranging from call centers, on-line Internet access, emails, text messages, interactive messaging, kiosks, service technicians, and monthly statements. In addition, it licenses various software products, including ACSR and Workforce Express, which allow clients to roll out new products, such as high-speed-data, telephony, and commercial services. The company also offers its services to utilities, healthcare, home security, financial services, and content distribution industries. CSG Systems International, Inc. was founded in 1994 and is headquartered in Englewood, Colorado.
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