Demand Fundamentals
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Demand Technicals
Company Profile
SoundBite Communications, Inc. and its subsidiaries provide cloud-based, multi-channel proactive customer communication services enabling organizations to design, execute, and measure communication campaigns for various marketing, customer care, payment, and collection processes. The company offers SoundBite Engage platform for clients to communicate with their customers through voice, text, and email messages. It also provides various support services, including script development, campaign strategy, professional voice talent recording, custom reporting, and detailed analysis of campaign results. The company offers its services through its direct sales force to business-to-consumer companies in the financial services, telecommunications and media, retail, and utility industries, as well as to companies in the collection industries in the United States, Canada, and Europe. SoundBite Communications, Inc. was founded in 2000 and is headquartered in Bedford, Massachusetts.
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